Return Policy

Return Period

You can return your item within 30 days of delivery.

Eligibility

We accept returns whether you are simply not happy with your piece or it arrived defective. Items must be unworn, in original condition, and in their original packaging, with proof of purchase.

How to start a return

Email support@shopsaphir.co with your order number to request authorization. Returns sent without prior authorization are not accepted. Return address: Saphir Returns, 1602 Shadybrook Dr, Houston, TX 77094, United States.

Return shipping

Returns are free. Once we authorize your return, we will email you a prepaid return shipping label, whether it is a change of mind or a defect.

Refunds

After we receive and inspect your return, we will notify you of the approval status and process any approved refund to your original payment method. Please allow up to 10 business days for the credit to appear.

Questions?

Email support@shopsaphir.co.